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Nissan addresses Leaf battery woes, customer communication shortcomings

Filed under: EV/Plug-in, USA

2012 silver nissan leaf

Yep, that ought to do it.

While the firestorm of controversy over the woes regarding the battery in the Nissan Leaf continues to rage, the company has stepped up to the inferno with a couple buckets of PR water and a promise to bring out a very large hose. According to a statement from Carla Bailo, Nissan Americas Senior vice president of research and development, everything is cool with the Leaf's battery. Mostly.

Bailo, who is, incidentally, also a Leaf driver, placed an open letter to the Leaf community on the MyNissanLeaf discussion forum. It makes two keys points:
  • The Nissan Leafs inspected in Arizona are operating to specification and their battery capacity loss over time is consistent with their usage and operating environment. No battery defects were found.
  • A small number of Nissan Leaf owners in Arizona are experiencing a greater than average battery capacity loss due to their unique usage cycle, which includes operating mileages that are higher than average in a high-temperature environment over a short period of time.
Nissan also announces the creation of an independent global advisory board - to be headed by well-known EV advocate Chelsea Sexton - to help the company with customer communications and advise them on strategy.

Continue reading Nissan addresses Leaf battery woes, customer communication shortcomings

Nissan addresses Leaf battery woes, customer communication shortcomings originally appeared on AutoblogGreen on Tue, 25 Sep 2012 07:55:00 EST. Please see our terms for use of feeds.

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